Office Assistant
incoming calls, emails and diverting the urgent ones to the appropriate department Maintaining and updating the filing system Greeting clients and assisting them ...
The Aga Khan University Hospital invites applications for the position of Supervisor.
Responsibilities:
You will be responsible to:
handle irate patients / patient-complaints and deal with crisis situation in the most professional manner
ensure that complaint and incident handling procedure is well understood by staff and patients and the data is timely reported
ensure high level of patient focused orientation among the staff to facilitate provision of quality health care services
coordinate with department heads / consultants to ensure smooth operation and service delivery
coordinate with support department and provide timely response to department heads as well as patients
manage daily operations of assigned departments and ensure all issues are dealt promptly and effectively
coordinate maintenance related complaints and provide follow-up report to immediate supervisor
notify any unusual observation in the work area promptly to immediate supervisor/HOD
Requirements:
You Should have:
a Bachelor degree, Masters will be preferred
2 - 3 years of relevant work experience
good communication skills (both written and verbal)
good interpersonal, organizing and coordination skills
ability to work under pressure
proficiency in computers especially in MS Office
ability to manage assigned task according to timelines
ability to work both independently and as a team member
willingness to work in night shift.
Unfortunately, the job you are looking for is closed.
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