Cutomer Service Repreentative - Dubai, UAE

Job Functional Area

Job Title
Cutomer Service Repreentative

Job Location

Required Gender
Male/Female

Minimum Experience
1 Year

Posted on
Oct 17, 2021

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Job Description

We are looking for customer Service Representative

Answer customer inquiries via phone, email, and in-person
Direct customers to online resources
Update customer records in the system, including notes about interactions
Pitch ideas for improving customer care
Create and maintain reports about customer interactions
Attend weekly staff meetings
Participate in team-building activities
Develop a rapport with customers
Encourage customers to complete surveys
Make recommendations to management to improve customer experience

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