Customer Service - Dubai, UAE

Job Functional Area

Job Title
Customer Service

Job Location

Required Gender
Male/Female

Minimum Experience
1 Year

Posted on
Jan 10, 2021

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Job Description

Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by our team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest updates.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting regular meeting with customer.
Knowing your competition and strategizing accordingly.
Keeping a record of progress of customer on individual basis.
Any other work within scope.
We are looking for following details in a candidate.
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.

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