Customer Service Representative
with other departments to ensure customer satisfaction. Identify customer needs and recommend solutions or alternatives. Requirements: Previous expe ...
We are looking for a Customer Service Representative.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities:
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Kindly send your CV on this WhatsApp: +971566053205
Email: uae@mfmhservices.biz
with other departments to ensure customer satisfaction. Identify customer needs and recommend solutions or alternatives. Requirements: Previous expe ...
specialists. They are confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints. The tar ...
email, chat, or in-person interactions. Requirements: Previous experience in customer service, sales, or a related field is a plus. Excellent verbal and written c ...
email, chat, or in-person interactions. Requirements: Previous experience in customer service, sales or a related field is a plus. Excellent verbal and written c ...
Representative to handle customer inquiries, provide assistance, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communicat ...
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