Customer Service Agent
and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements cov ...
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Kindly send your CV on this email: shekiatan@gmail.com
and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements cov ...
email, chat, or in-person interactions. Requirements: Previous experience in customer service, sales or a related field is a plus. Excellent verbal and written c ...
email, chat, or in-person interactions. Requirements: Previous experience in customer service, sales, or a related field is a plus. Excellent verbal and written c ...
with other departments to ensure customer satisfaction. Identify customer needs and recommend solutions or alternatives. Requirements: Previous expe ...
a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communic ...
Careermidway.com is an effort of lofty aspirants. We voluntarily bridge seekers with employers and other career building sources.